Terms of service

Terms & Conditions – Swargashram Gems Emporium

Welcome to Swargashram Gems Emporium!

By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or using it under parental guidance.
Swargashram Gems Emporium reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products

Our products include healing stones, crystal bracelets, gemstones, spiritual accessories, and related items.
Natural gemstones and crystals may have slight variations in colour, texture, size, or pattern due to their natural properties.
We try to display all products as accurately as possible, but lighting conditions and screen settings may cause minor variations in appearance.

3. Pricing

All prices are listed in Indian Rupees (INR).
Prices may be inclusive or exclusive of applicable taxes as per Indian law.
We reserve the right to change prices, discounts, or promotional offers without prior notice.

4. Orders & Payments

Orders will be processed only after successful payment confirmation.
In case of payment failure, the order will not be confirmed.
Swargashram Gems Emporium reserves the right to cancel any order due to pricing errors, suspected fraud, or product unavailability.

5. Shipping

Orders are generally shipped within 1–3 business days after confirmation.
Delivery timelines may vary depending on your location and courier services.
Please refer to our Shipping Policy for complete shipping details.

6. Returns & Exchanges

Due to hygiene and product handling reasons, we do not accept returns or exchanges once the order is delivered, unless the item received is damaged or incorrect.
Any issue must be reported within 24 hours of delivery along with an unboxing video as proof.

7. Intellectual Property

All website content, including images, logos, designs, text, and graphics, belongs to Swargashram Gems Emporium.
Unauthorized reproduction, copying, or use of any content without permission is strictly prohibited.

8. Limitation of Liability

Swargashram Gems Emporium shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.